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Happy to share this Greenbiz piece I wrote for Transitioning to Green & the U.S. Chamber of Commerce Foundation.

Why sustainability requires leadership training

Sustainability is now firmly on the radar screen of business. Along with their ongoing focus on economic issues, two-thirds of executives and managers now consider social and environmental issues as significant or very significant concerns. Yet only 10 percent of leaders say they are fully addressing these issues. Those who have been able to embed sustainability into core functions of their companies are reaping significant benefits.

Sustainability is one of those big openings that hold enormous promise. It requires teams to know not only what it means and why it’s important, but also how it can be actualized in a business. And as always, it takes excellent leadership skills to turn good ideas into tangible results.

For every highly-influential leader who may have the clout to put sustainability on the table, it takes a whole team of skillful champions working together to make sustainability a reality.

Throughout my career, and in my role at the U.S. Chamber of Commerce Foundation, I’ve witnessed what’s possible when business leaders set a powerful agenda and then pull together the teams that get it done. Those game-changing initiatives take commitment, talent, hard work and time.

One problem we face as leaders today is that we developed our leadership talents, and gained business success, in environments that were much more predictable than those our businesses face now. The business challenges surrounding resource constraints, erratic markets, extreme weather, economic volatility and social change have become the new normal described by Andrew Winston in The Big Pivot. These conditions, along with innovations in technology that have interconnected our world, have infused the business landscape with a never-before-seen radical level of transparency. All this has left business leaders with much less control than they would ideally want.

Making sustainability happen — at scale — and with the speed required to reap returns on investment under these conditions, requires business leadership to rethink and remix their skill sets to develop the versatility and agility they need.

Sustainability leadership training

The value to leaders of developing collaborative relationships that are cross-functional and inter-industry cannot be emphasized enough in regard to sustainability. The USCCF and other forward-thinking business-focused organizations have a critically important role to play in moving sustainability forward by providing venues where business leaders can learn what they need to be highly effective in a complex, rapidly changing world. The recent Sustainable Brands Conference is one example of how this can be done. GreenBiz VERGE events are another.

We also see a huge opportunity for a new kind of leadership training: one that gets at the hands-on, nuts-and-bolts of actually running a profitable, socially responsible company, and ensures that business leaders at all levels and key job functions — including operations and production, R&D, marketing and sales, human resources and finance — are equipped with both the “why” and the “how” of sustainability.

We believe that to be successful, leadership must engage enough people so that sustainability practices permeate the organization. That’s the reason our LeaderShip for Sustainability three-day training program aims at causing such breakthroughs as garnering C-suite support for integrating sustainability throughout the entire organization and in every function, or implementing sustainability employee-resource groups and green teams throughout the organization to engage employees at every level and make sustainability goals their own.

We’ve been watching the rise of gamification in business that helps employees discover, learn and practice hard-core business skills (while including the human side) in a low-risk environment, as DeloitteGartner, and others have noted. While it’s still an emerging arena, gamification has huge potential to help people learn and gain insights about making sustainability real in their business. And doing it in days, rather than years.

That’s why we apply a learning model that integrates sustainability concepts and best practices with hands-on experience through gamification that simulates an actual business. We believe this approach models for companies what they can do internally to accelerate learning and to have their leaders gain relevant experience with minimal risk.

We believe that each of us has a role to play in responsibly managing our planet’s resources and making a positive contribution to society, while generating business opportunities and results that benefit many people both locally and across the globe. Many of you have your own experiences to share. Now that you know what we’ve been up to, we’d love to hear what you are doing to champion sustainability.

Kudos to my colleague Jeana Wirtenberg for her Stanford Social Innovation Review piece on 3 transformative business sustainability trends http://t.co/oIzOWPfIx1

Three takeaways from the July 9 Do Sustainability webinar “Creating a Sustainable Brand” with Henk Campher @AngryAfrican and Mike Berry @planamikebarry

1. “Is it relevant to ME?” is the KEY consumer question for creating sustainable products, which are the bedrock of a sustainable brand

2. A cigarette is still a harmful product, no matter how sustainably it’s made. Great @AngryAfrican insight regarding product vs. process.

3. Henk Campfer lays out how companies embed sustainability as a value proposition journey, from Marlboro to Method:

Ignored-Marlboro

Complied-McDonalds

Observed-Apple

Aligned-Dove

Acquired-Nike

Enhanced-Levi’s

Inspired-TOM’s

Designed-Method

Because money. NJspotlight Opinion: Why Doesn’t the NJDEP Believe in Global #Climate Change? http://t.co/01Zo7E4cSe

Helpful level-setting: A Behind-the-Scenes Look at Private Equity’s Sustainability Progress http://t.co/cqEt28DOF4

Breaking the “Isn’t it tacky?” taboo re foodwaste. Nope. Waste is tacky. http://t.co/XIGXfE5Oeg

Let’s hope so. Can thousands of environmental and social justice groups in US join forces to challenge the economic status quo?

Carbonbrief asked energy companies if climate action could lead to ‘stranded assets’. Their response: http://t.co/yODRaFS6GR

Nicely done. “In Truth There Is Beauty” http://t.co/6HWVx0ezbC

Can Quirky model serve corporate sustainability behavior change as well as making more things? http://t.co/KhuZU2Ozlm

Restraint as a value for greater good. @timoreilly “Orgs should actively resist winner-takes-all strategies” http://t.co/o2cz7D13e8

Cogent thinking on Resilience as a strategic frame. The End of #Sustainability http://t.co/Gs6rc9fgRQ

Rubber meet road. Andrew Winston’s free ebook on setting context/science-based metrics & targets. http://t.co/QtDYGVIDab

***

What if I told you that you could lead a fictional, $100M, triple-bottom-line company for five years—in just three days? You’d have the experience of running a sustainable business successfully—or into the ground—risk free.

As a leader, you’d strategize and negotiate with heads of marketing, finance, HR, production, sustainability, and sales, then put the business plan you’ve developed into action. You’d get to try out different market approaches and operational strategies. See what works best for your company and compete against other companies to achieve profits while improving conditions for both people and the planet. And you’d gain all the insights that come from learning by doing, with your leadership team, and the support of expert instructors.

That’s what our July 30-Aug. 1 program is all about: “LeaderShip for Sustainability: People, Planet, and Profits in a New Green Economy.”

“We are pleased to offer this program to deliver important lessons on leading a profitable business while also making a positive contribution to our society,” said the Honorable John McKernan, president of the U.S. Chamber of Commerce Foundation. “This type of expert instruction is an essential part of our efforts to strengthen America’s long-term competitiveness.”

We’re hosting this program to respond to the challenges that our supporters and the wider business community tell us they’re facing. Whether your business is micro-sized or enterprise, we’re all dealing with the new normal described by Andrew Winston in The Big Pivot: resource constraints, weather challenges, changeable markets, and our connected world’s radical transparency. We all want to take care of people and the planet for tomorrow, as well as achieving profits today.

But actually making sustainability happen—at scale—and with the speed required—poses huge practical leadership challenges.

Which is why LeaderShip for Sustainability is a great choice. This course teaches not only established—but also emerging and high-potential people—how to be sustainability leaders in every part of the company.

No matter what your job title, as leaders and sustainability champions in our companies each of us has to understand the bigger picture for triple-bottom-line success that engages people to responsibly manage planet resources while generating profits. That means not only operations expertise, but also marketing, finance, human resources, IT and supply chain management skills.

Here are some of the ways that this course is different:

Gamification: Participants play an online business simulation where teams compete head-to-head to build and grow a triple-bottom-line company. Each team starts with $28M total assets to run their company over 5 years, completely risk-free.

Financials and metrics: The game forces players to wrangle with balance sheets, weigh debt decisions, and balance competing priorities. Many non-finance program alums report that this gave them a completely new understanding and appreciation of the CFO’s role in achieving sustainable outcomes.

Networking and support:The course continues after the three days in Washington, D.C. with in-depth follow-up calls to help you apply what you learned to your company’s goals and challenges. And you’ll join a community of fellow program alums that include senior and middle level leaders from BASF, Honeywell, Novartis, Alcoa, Church and Dwight, Sanofi, and Alcatel-Lucent.

The course is led by Dr. Jeana Wirtenberg (author of the new 2014 book Building a Culture for Sustainability, with a foreword by Andrew Winston) and her team from Transitioning to Green.

Please take a look at the program description and register today. The Early Bird discount ends June 30. Registration. CCC supporters receive a discount off registration.

Questions? Please reach out to me at jgerholdt@USChamber.comor Jeana Wirtenberg, Ph.D. at 973-335-6299 or jwirtenberg@transitioningtogreen.com.

Hope to see you at the end of July.

Here’s my latest for Sustainable Brands.

Resources for grappling when “all perspectives seem true,” and long-established categories are crumbling

In 10 earlier parts of this series, we discussed 20 pitfalls in the sustainable business metrics field. (Find the first 7 articles here and the last three here.)

Think you have it bad trying to accurately measure and report on your company’s carbon footprint and supply chain impacts?

Perhaps you’ll feel better after hearing this cautionary tale. The journal Nature recently reported a prank played on the publishers of well-respected science journals. For reasons that aren’t completely clear, 120 completely gibberish papers made it through peer review, were published, and then withdrawn after the prank was revealed.

How on Earth could this have happened? How could such an absolutely bedrock scientific principle as peer review fail so utterly?

The answers have to do with an all-too-human reluctance to trash the work of supposed peers. Add in the biases we’re all subject to in assuming that “experts” (or at least those posing as them) know what they are talking about. You also can’t rule out simple laziness.

We’d like to add another provocative possibility to this negligence soup: that the journal editors gave a pass to the gibberish articles because, influenced by postmodernism, they assumed at some level that the authors just had a different, alternative, but legitimate view of the world.

That’s postmodernism for you.

For those former business majors who missed it in Humanities class (likely most of us), postmodernism is a school of thought that reacts against “the assumed certainty of scientific, or objective, efforts to explain reality.” What a person believes about the world comes from their own personal interpretation. There are no certain and universal truths. Everything is relative. All viewpoints have inherent validity. (Think of the perception-challenging art of Warhol and Rauschenberg, and the music of Glass and Cage.)

While this may seem like a huge stretch, we think there’s real value for sustainability practitioners to consider lessons from postmodernism. Put the simplest way we can think of, acknowledging postmodernism’s influence helps us deal with nuance. Because postmodernism prioritizes skepticism and the reevaluation of assumptions, we believe it’s a rich topic that helps us acknowledge the inescapability of prejudgments and biases in our measurement frameworks as we aim for more sustainable business outcomes.

Pitfall XXI: Don’t fail to account for your audiences’ postmodern biases & “truths” and seeing things from their points of view.

Love it or hate it, postmodernist thinking — and the perspective it brings against accepted “truths” — is entrenched in our world. (Not officially, explicitly, or necessarily consciously, but it’s there.) It’s part of our hyper-connected lives, where many individuals’ experiences carry more weight than ever before. For most of history, unless you were at the very top of business, society or religious life, your experiences and opinions probably didn’t count for much outside of your inner circle.

Even just 50 years ago, much of the world had pretty much the same New York Times front page each morning. The set of facts selected and presented by a small subset of thinkers were, for the rest of us, “objective” reality. As Walter Cronkite famously signed off his newscast each evening: “And that’s the way it was.” In saying so, publically and with the weight of his “authority,” he made it true.

Today, social media offers each of us many windows on the world that reflect our individual choices and shape our experiences. Plus, we have the power to broadcast our own personal views of reality, and what things mean, to many others.

Taken to the office, this means sustainability practitioners have to grapple with bosses, colleagues, stakeholders and customers who may have very different views of what things mean, based on precisely the same data and facts you’re looking at. They probably are just as certain of their interpretation as you are of yours.

Perhaps relatedly, you may have noticed that conventional ways of categorizing things are breaking down in area after area. Things just don’t seem to stay in their proper boxes anymore. The dilemmas that come out of these shifting perspectives are right up postmodernism’s alley.

Pitfall XXII: Don’t fight most of the mushing together of conventional categories, how you choose to address them, and then how you measure the effectiveness of your actions.

A partial list of these box-rebels includes:

Luckily for us, if postmodernism contributes in some ways to the new kinds of emerging dilemmas facing sustainability practitioners, it also offers some guidance. Here are three resources: one directly about postmodernism, one that embodies it, and one from a relatively new scientific field that takes us to a similar place.

  1. Delve into this 2001 “Bioscience” journal called Dragnet Ecology—‘Just the Facts, Ma’am’: The Privilege of Science in a Postmodern World by T. F. H. Allen, Joseph A. Tainter, J. Chris Pires and Thomas W. Hoekstra. The authors argue that sustainability efforts that are modeled on Joe Friday’s forensic methods alone — “just the facts” — won’t succeed in a postmodern world because they lack the elements essential for managing problems within complex systems. They argue for scientists to become experts at crafting narratives — stories — as well as facts. By looking at things this way, the authors argue, scientists will be able to better advise business leaders and policy makers on complicated environmental problems.

    The most basic benefit here is increasing weight for an already commonly expressed need for scientists to become better communicators. This article made the case for science communication skills back in 2001, and it’s being increasingly echoed today.

    A second benefit is support for scientists who are showing a willingness to go outside of their traditional role of fact-developer, and be actual players in the policy advocacy world. This cuts against the traditional expectation that scientists do their research thing and stay out of policy/political scrums. We’re seeing increased visibility from scientists such as James Hansen (NASA & 350.org), Neil Degrasse-Tyson (“Cosmos”), and Michael E. Mann (The Hockey Stick and the Climate Wars).

  2. The New Journalism movement that grew out of the 1960s civil and social tumult offers notes for acknowledging nuance, or even better, grappling with it. This kind of reporting, at its best, allowed for the writer’s active physical participation in the events of the story, with the benefit of generating unique insights.
  3. The field of behavioral economics has clear lessons for distinguishing between how we like to think we make decisions (very rationally) versus how we really do (subject to many cognitive biases affecting actually being rational).

CONCLUSIONS

While these streams of thinking run (very) outside the sustainable business mainstream, we think this approach can help you with thorny challenges of moving your company further towards sustainability, and then understand the nuances of trying to measure that.

We hope they spark new perspectives on additional current, box-escaping themes such as the:

  • deepening of stakeholder relations;
  • the emergence, coming from a number of different spheres, of actually defending emotions in decision-making and even spirituality; and
  • increasing attention to “happiness” as a way to reflect human welfare and satisfaction even within the “give-me-a-number” metrics world.

It’s important to remember that we are not advocating throwing out objectivity (or its pursuit), facts, truth, and good science. Neither are we advocating an “anything goes” world. But at the very least, just citing something as, say, objective or rational, doesn’t necessarily make it so.

A helpful tip comes from author Michael Suk-Young Chwe, who notes that, all of us, not just scientists, need to accept that full neutrality or unbiasedness is impossible. It’s a burden we shouldn’t have to bear. The trick is better self-awareness, acceptance of doubt (which science, at its best, already values), and awareness that even science is “fundamentally a human process.”

Precisely because we’re all fallible people, operating in a complex world, it ultimately works in favor of our role as sustainability problem-solver to acknowledge uncertainties in the environmental and human realms, including in how we measure things.

Maybe postmodernism isn’t so crazy after all.

Here’s my latest for Sustainable Brands.

Jeana Wirtenberg knows sustainability is about people. Living, caring human beings – who get things done.

It’s not “green.” Or “eco.” Not goals or dashboards. Not on their own, at any rate. It’s people who make these things actually happen.

Sustainability is people at every level of a business making decisions and working with their colleagues, customers and communities, day in and day out. Sustainability is people — not programs or promises — taking actions that move their company towards more sustainable business outcomes. It’s culture.

This insight is what makes Jeana Wirtenberg’s exhaustively researched but highly readable book, Building a Culture for Sustainability: People, Planet and Profits in a New Green Economy (Praeger, 2014), stand in excellent company with other recent works such as Andrew Winston’s The Big Pivot and Arianna Huffington’s Thrive.

Specifically, this book gives readers a detailed framework to bridge the gap between what leaders say they want their companies to accomplish around sustainability and what actually gets done — by building a culture for sustainability.

With a foreward by Winston, the book is set up as a series of nine case studies based on Wirtenberg’s exclusive interviews with executives and employees from Alcoa, BASF, Church & Dwight, Ingersoll Rand, Pfizer, Sanofi, Wyndham Worldwide and Bureau Veritas.

Wirtenberg describes what people working in a “culture for sustainability” sound like, what they do, how they overcome difficulties, and how they measure their success.

Along with the case studies, Wirtenberg also offers a practical, actionable outline of the key attitudes and characteristics that these successful cultures share. The book’s meticulous appendix and index provide a keyed reference guide for building or strengthening your own company’s culture of sustainability.

Although they represent very different industries — from consumer products to chemical manufacturing — these companies share something that eludes so many: They’re successfully mainstreaming a sustainability mindset into their organization’s DNA and achieving results.

This gap between knowing and achieving is well-documented and surely familiar to Sustainable Brands readers. As an often-quoted Accenture survey put it, 93 percent of CEOs consider sustainability important to their companies’ success, but most don’t know how to make it happen.

Anyone who’s ever worked in an organization with competing priorities and pressures knows all about this gap. As Wirtenberg quotes a BASF executive as saying, “Culture is what everybody does when no one is looking.” Wirtenberg’s rigorous work proves that culture can be well understood, evaluated, improved and used to drive business performance.

That this book exists at all — the product of hundreds of hours of interviews with senior-level execs over several years — is a testament to Wirtenberg’s sterling reputation as a trusted colleague and her professional fortitude to see it through to fruition.

Considering the stakes as we race towards the 2-degree tipping point for our earth’s temperature, I think all her hard work was worth it.

As Winston and others have said, “Business cannot succeed in a world that fails.” Extending that thought one step further, business cannot succeed if the people involved aren’t working together to make it happen.

Wirtenberg’s book is a smart contribution to the growing understanding that being a sustainability leader in the business world not only enhances profitability, high-visibility breakthoughs and stakeholder reputation. True sustainability leadership is also about realizing the dreams of all people working together, at companies of all sizes, who want their children to inherit a world worth having.

That’s a culture worth building. And Wirtenberg’s book is a valuable read to help us get there.

Here’s my feature story from Day 1 of the Sustainable Brands ’14 conference, held June 1-4 in San Diego, CA.

* * *

Getting to Zero: Multiple Sectors Convene Around Deforestation at SB ’14 San Diego

When all the right people work together — from suppliers to brands who use their products to NGOs — and commit to extraordinary goals, transformational change is not only possible, it happens.

That’s what participants saw in action at Monday’s afternoon workshop on progress being made and the work ahead to support the emerging “new norm” of zero deforestation in forestry supply chain standards. Major responsible sourcing commitments in forestry in the past few years are helping protect rainforests, promote safe labor practices, and drive down carbon emissions.

Future 500 CEO Bill Shireman led a conversation with major forestry supplier Asia Paper and Pulp (APP), leading consumer-facing brands, and NGOs. Setting the stage, he said, “We’re seeing the roles that different groups play in the process of transformation—to create tipping points where change becomes transformative.”

Fresh off a 20-hour plane ride, Aida Greenbury, APP’s Managing Director for Sustainability and Stakeholder Engagement, shared how her company’s historic 2013 Forest Conservation Policy (FCP) came about after years of activism — transformed into collaboration — with NGO partners The Forest Trust and Greenpeace. Speaking of APP’s commitments, and the contentious path to get there, Greenbury said, “It’s an unfolding story of relationships, customer requests, conversations, friction and all the history behind it.”

Senior brand leaders on the panel included Kevin Petrie from Nestlé North America, Mark Buckley of Staples, and Sarah Severn from Nike. Robin Barr from The Forest Trust, Greenpeace’s Amy Moas, and Chris Elliot from Climate and Land Use Alliance (CLUA) represented the NGO communities.

A key theme was the process of building personal relationships based on trust in the midst of fierce disagreements on business practices, complicated and opaque supply chains, and remote physical locations. Speaking about what makes groundbreaking environmental commitments possible, Robin Barr, director of The Forest Trust said: “Transparency is the best way to build trust. You have to engage in a conversation on transformation.”

Barr discussed the importance of helping suppliers and brands recognize their responsibilities and roles to solve global problems like deforestation: “We’re all responsible because we’re all in the same supply chain.” And on the power of brands to lead change, she said, “Brands have the potential to make a difference. When you ask your suppliers to do something different or meet standards, that means something to them.”

“When one player changes the way they operate, the situation changes,” she saiid.

Shifting to the brand perspective, Kevin Petrie shared how Nestlé’s Creating Shared Value program for water, nutrition and rural development responsibility led to the company’s 2010 announcement that Nestlé products will not be associated with deforestation. And from there, how this led to responsible palm oil sourcing commitments.

A fascinating part of the discussion centered on the complicated issues brands face reestablishing purchasing relationships, once supplier deforestation commitments are in place and shown to be working. Mark Buckley, VP of Environmental Affairs at Staples, shared the challenges of moving away from a supplier relationship and then stepping back into it. Petrie noted that Nestlé will examine buying from APP again once assurance audits are done.

As well as the relationship between suppliers, brands and NGOs, brands are working together on issues where they share common interests, specifically climate policy. Severn spoke about her company’s collaborations with other leading brands as a BICEP founding member, a Climate Declaration signatory, and the We Mean Business coalition.

“It’s not good enough to be silent,” she said. “Our legislators need to know that companies care.”

The roundtable was the first meeting of a new multi-stakeholder initiative led by Future 500 and Sustainable Brands. The group seeks to bring together major brands, suppliers and NGOs to solve problems by redesigning how stakeholders can work together, instead of as combatants, to fully tap the power of supply chains to drive sustainability. Shireman encouraged anyone interested in participating in future conservations like this to contact him.

This conversation continues today at a 2pm breakout session on Avery Dennison’s responsible paper sourcing policy in partnership with the Rainforest Alliance.

Summing up the roundtable, Shireman referred to each responsible sourcing commitment as a domino, or multiplier, for reaching the tipping point of zero deforestation. Greenpeace’s Moas pointed to last December’s unprecedented No Deforestation announcement by Wilmar International, the world’s largest palm trader, and that new palm oil commitments are being announced nearly every month.

While global deforestation is still an ongoing crisis, this conversation showed that progress is happening. “As solutions get developed and prove successful in the marketplace, you can no longer say it’s not possible,” said Barr.

 

YES–A banker counts social capital as equal to economic capital, vital & essential to business. http://t.co/505G3iIgia

My take on the communications dust-ups surrounding the new EPA rules–that aren’t even out yet. http://tinyurl.com/ojr92bm

Stash this for climate & sustainability comms: Krugman explains why carbon reduction is affordable (and prudent!). http://t.co/qqh1qgq1fj

GREAT prep on the EPA ‘s 6/2 rule to limit carbon & why it’s a positive BFD. http://t.co/24RGaJyEJ0

Tons of Newark Riverfront summer fun planned. Love seeing NJ citizens enjoying our shared waters. http://t.co/9lvANmTZ6a

Congrats to @GreenSportsBlog friend Lew Blaustein for 1 year & 100 posts about where green & sports connect! http://t.co/Ec11h1E1ar

Grateful to say I’m a new Fellow at the Institute for Sustainable Enterprise. http://t.co/Vf3mVZ21Z7

Getting to a carbon tax: 3 options for improving how EPA addresses air pollutants. http://t.co/jl2XORmzDY

Do it, Mr. President: President Said to Be Planning to Use Executive Authority on Carbon Rule. http://t.co/OyA05eZK8z

Attended a letter writing evening with my local CCL chapter. Felt good to write directly & honestly to my reps asking them to act on climate for a carbon tax.

China announces next steps for cutting .28b tonnes of HFCs by 2015. http://t.co/6RNPs45jVR

Just registered, looking forward to 6/25 sustainability event with the U.S. Green Building Council in Philly. http://t.co/FEuyGyVP8l

Searing. “I don’t give a shit that you feel sorry for me…Get to work and do something.” http://t.co/GdrC4xNqq0

“Reducing risk” rules over “More profits” PwC Survey Finds Majority of Investors Consider #Sustainability http://t.co/autZ8qpqsd

Kudos to the Alabama planning director working with climate deniers to help his state. Tough job #actonclimate http://t.co/VhH4584FKX

A MINING exec talking about sustainable license to operate, zero-waste, zero-harm. Asking the right questions http://t.co/RyrHOs4gAV

Vision! Revived Longitude Prize offers £10m to solve greatest scientific challenges/ http://t.co/vJmBI3GYAZ

Important & encouraging: Evangelicals in Florida working for climate change. http://t.co/PUDSyvWYwR

Some practical “where-to-invest-once-you-divest” suggestions. http://t.co/287G24Dk4W

My latest: The ‘CVS Effect’ in Action: Lessons from Chipotle’s #BurritosNotBullets CSR Win.  http://t.co/pX4ZDQSNEr

In Shell carbon bubble argument, Guardian rockyrex commenter reminds that fates can swiftly shift, a la asbestos litigation. http://t.co/fZ6D0g4SrC

Shell reassures investors that carbon bubble is not a biz risk. Want to ask the reinsurers about that? http://t.co/78nNhVduGv

Great article! Jeana Wirtenberg: How 9 leaders are building sustainable culture http://t.co/wS7gDBvYam

IMO, the open-carry folks weren’t there for burritos. My $.02 on #BurritosNotBullets  http://t.co/nClfM7qHW4

Andrew Winston at Fortune Green this week: In terms of climate change, “the cost of doing nothing is now. Not next year or next century.” –

10 Companies That Are Actually Listening to Customers. http://t.co/JJhLqcmRIP

Bottomless salad bowl in your own backyard! http://t.co/Y1uFyDkrsR

Leave the gun, enjoy my burrito. Thanks Chipotle for standing up for your customers’ peaceful enjoyment http://t.co/QpX9quD0Rl

TweetChat #fails….grats to Aman Singh for hosting productive collegial #sustybiz chats http://t.co/R7eRsWQTod

“Get to Yes” progress from Obamacare opponent shows change is possible for climate action. http://t.co/znAYTQpC8o

A poem that cleans the air—literally a breath of fresh air! http://t.co/uarkyxGjtD

“What everyone does when no one’s looking” Good MITsmr piece on corporate culture http://t.co/vn91PkjW20

Andrew Winston: How CEOs Can Save the World http://t.co/Gh2iQuWOd

Yes it is. Insurers sue town over flooding claims because “Climate change is a foreseeable risk”.  http://t.co/Q3LhjtHjKs

Microbead ban law moving forward in NY State Assembly: 19 *tons a year* of polluting microbeads wash into NY waterways http://t.co/Dmy5kpxxJK

Well done job by Climate Outreach: 7 ideas for helping IPCC communicate climate action better with storytelling http://t.co/RLEvdqCoj1

Profile of NJ ‘s state climatologist Robinson. http://t.co/mnRytfNpuT

Clear, inspiring how-to on building action by William McDonough. Butterfly Resolution! http://t.co/bhzqeKbmZ0

Job for some well-qualified person: Sustainability director position for Amherst College, MA, USA https://t.co/Eyyl8sOoXw

Q for EU friends: When will European Council officially adopt the EU corp disclosure into law? http://t.co/PXJ9H0kN4a

Thanks to Aman Singh for getting my #sustybiz Twitter chat question answered: http://t.co/0q30ytXQ5L

Microbeads ban passed NY Assembly *108-0* last week. Way to go @5Gyres @Anna_Cummins http://t.co/Qk2o3U9cMw

Kudos NJ’s Star-Ledger Editorial Board for this strong statement: Climate disruption & Christie inaction. http://t.co/Qf9PTLlhoM

Kudos to KFC.

I generally have a bone to pick with fast food brands on sustainability issues, on everything from workers’ rights and marketing to kids, to health concerns, agriculture practices, and animal welfare.

Not this time.

Check out this surprisingly candid interview by 2Degrees’ Tom Idle with Ian Hagg, who is KFC’s head of corporate and social responsibility in the UK.

How can KFC be a responsible business when you are fuelling child obesity?’ The chicken business responds

Refreshing in its acknowledgement that there is still a long way to go – “we’ve only been managing our CSR in a joined-up way for the last four years” – the UK and Ireland arm of the company has just issued its very first CSR update. Inside the swanky offices of its London PR agency, I caught up with head of CSR, Ian Hagg to find out what the chicken business is actually doing to make a difference – and why it is so far behind the likes of McDonald’s in communicating its efforts to the masses.

KFC exec Ian Hagg hits every single one of these topics without flinching.

Admittedly, my bar for what constitutes honest communication from fast food brands is pretty low, but he really surprised me by saying that “KFC is a treat.”

A treat! Not for every day, or more than once a day.

Based on what we know about fast food and junk food business strategy, I simply can’t imagine a U.S. exec saying anything like that.